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Welcome to the Online Academy. Enter this site to access your personal learning plan, take online courses, register for classroom instruction and track your progress.

Hourly employees: By logging on you acknowledge that you understand you can participate in an Online Academy training program only if approved by your Branch Manager or appropriate management. You also understand that the use of the Online Academy (also known as the Learning Management System or LMS) must be during your normal work shift, unless expressly approved by your supervisor in writing..

You attest that you are either accessing this training from
  • a client site during your normal work shift
  • a local branch office during your normal work shift
  • a designated training center during your normal work shift
You may log on if you agree with the terms and conditions of the use of the Online Academy. Enter your User ID and Password on the right. If you don’t know your User ID, contact your manager or Region Administrator.

If you are using IE9 or above, please verify that your browser is in "Compatibility View" prior to taking courses. That will help to ensure that sessions and completions are tracked.

Go to: Tools/Compatibility View. A pop up window will appear with check boxes. Make sure all check boxes are selected. There will also be a field that is labeled "Add this website:". It should be pre-populated with "". Click on the add button next to that field. If it is not pre-populated with "", type it in and click the add button.

Your Regional training contact or the Help Desk can assist you if needed.

Please note: You also have the option to use the alternative Google Chrome Browser which should NOT require any additional steps.


Si está utilizando IE9 o superior, por favor verifique que su explorador tenga habilitada la "Vista de Compatibilidad" antes de realizar los cursos. Esto garantizará el seguimiento de su sesión y la finalización de las tareas.

Instrucciones: Herramientas/Configuración de Vista de Compatibilidad. Aparecerá una ventana emergente con casillas tildadas. Asegúrese de tildar todas las casillas. También habrá un campo etiquetado "Agregar este sitio". Debería contener el texto "". Haga clic en el botón agregar al lado de ese campo.

Para mayor soporte, comuníquese con el administrador de su región.

Nota: También tiene la opción de utilizar el explorador Google Chrome que no precisa ninguna configuración adicional.

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